Fairfield Animal Hospital
Triage & Waiting
We do everything possible to ensure that every patient receives timely access to veterinary care. Much like human emergency rooms, we operate on a triage system – this means that more seriously ill or injured patients are seen before less seriously ill or injured patients. During high-volume times, patients with minor ailments and injuries can experience longer wait times. We do our best to keep you apprised of the expected wait time and the current situation at the emergency clinic and will see all pets who need us as soon as we possibly can.
What Happens "In The Back"
Our veterinarians perform examinations, run diagnostics, and provide treatments to pets in "the back" treatment area.
If there is any possibility that a patient is critically injured or ill, the pet may be taken straight into the hospital’s treatment areas based on our triage system. These patients will be assessed by a doctor immediately and receive life-saving treatment such as oxygen, fluids, and/or medication when appropriate.
We Excel In Patient Care & Customer Service
Fairfield Animal Hospital is very proud to have been voted the #1 Veterinary Hospital in the Central Okanagan by Okanagan Life Magazine, Readers' Choice Edition, as well as winning GOLD in 2024, 2023, 2020 & 2019, SILVER in 2021, & 2015- 2018, and Bronze in the 2022 KelownaNow.com's Best of Kelowna Awards.